Privacy policy

KapiK1 Expedition Company commitment to privacy.

KapiK1 Expedition Company (KapiK1) collects and uses the personal information of its customers as reasonably necessary to facilitate our interactions with you and to enable your interest with our expeditions, products for sale and newsletters. We are committed to handling your personal information in a manner that respects your privacy. This Statement, as amended from time to time, describes that commitment and the uses to which customer information may be put.

What type of information does KapiK1 collect?

KapiK1 may collect the following personal information including: name, mailing address, phone number, email address, financial account information, such as credit card number and other payment information.

We may also collect additional information about you in certain circumstances, such as:

If you create an account on our website, your username, password, address, birthday (optional) and phone number (optional) will be collected.

When you visit our website, we may automatically collect website use information. This information may include information about your internet service provider, your operating system, browser type, domain name, internet protocol (IP) address, your access times, the website that referred you to us, the pages you request, and the date and time of those requests. Our collection of website use information may involve the use of cookies. Cookies help us to improve our website and your site experience. We use cookies to see which areas and features are popular and to count visits to our site.

How is this information used?

KapiK1 may use information about you to:

• Process payments and manage your use of KapiK1 products and services;

• Prevent fraud and protect the security of information, accounts and transactions with KapiK1;

• Communicate with you about your orders, expedition participation, and your requests for information; and

• If you choose to receive information, we may email you information about coffee, coffee gear, cool swag, expeditions and special offers.

Does KapiK1 share personal information with third parties?

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

• We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

• We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

KapiK1 may share certain personal information with companies that provide support services to us (such as credit card processors, mailing houses, website hosts or 3rd party vendors to support functionality of the website) when and as necessary to enable/facilitate KapiK1 to provide you with our products and services in a convenient and cost effective manner. These companies may use information about you to perform their functions on our behalf. KapiK1 has no control over third party sites and resources and KapiK1 is not responsible for and does not endorse such sites and resources.

We may disclose specific information (i) upon lawful request, in response to legal process, and when required to comply with laws, (ii) to enforce our agreements, policies, and terms of use or (iii) to protect the rights, KapiK1, our team, our guides, agents, customers, and others. By providing KapiK1 with your personal information, you consent to the collection, transfer and processing of your personal information and agree that your personal information may be subject to access requests from governments, courts or law enforcement in Canada.

KapiK1 does not sell personal information, including contact information, to third parties. We will also not otherwise provide personal information to third parties for commercial use, except as described above to enable us to provide requested services to you.

Due note: If you participate in our social media sites, any personal information that you post will be visible to site visitors.

How is secure is my personal information?

KapiK1 takes reasonable steps to maintain appropriate physical, technical and administrative security to help prevent loss, misuse, unauthorized access, disclosure or modification of personal information. While we take these reasonable efforts to safeguard your personal information, no system or transmission of data over the Internet or any other public network can be guaranteed to be 100% secure.

Cookies

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.

We use the following cookies to optimize your experience on our Site and to provide our services.

Cookies Necessary for the Functioning of the Store

Reporting and Analytics

The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as www.allaboutcookies.org.

Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.

Do Not Track

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Contact

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@kapik1.com or via mail at KapiK1 Expedition Co, 1937 Portobello Blvd, PO Box 17012, Ottawa, Ontario K4A 4W0.